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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Fastest service

I believe there should be another way to be able to open up a bank card for those who are struggling with ID, but overall getting the bank card once you’re successful is very good on the same day you can get your bank card, amazing. Reviewed on: 10th March 2023

Mrs khalil

Metro bank is a good and reliable way of dealing with the daily banking I am very satisfied Reviewed on: 10th March 2023

The best bank

Thanks for being so helpful, professional and accurate information given! Reviewed on: 10th March 2023

Amazing customer service

Nothing is too much trouble always friendly and polite Reviewed on: 10th March 2023

Efficient and Helpfull

Since switching from Natwest to Metro Bank I have found them to be very efficient and also extremely helpful when needed. I have also found ever member of staff encountered to be polite and very professional. I only wish I had switched sooner. Reviewed on: 10th March 2023

Really good

Helpful with customer really good service Reviewed on: 10th March 2023

Best bank

Never had any issues with my account and when my card stopped working or a payment come out that I did not now it was sorted very quickly Reviewed on: 10th March 2023

Easy convient banking

They have great customer service easy to use banking which allows you to do your every day banking with confidence Reviewed on: 10th March 2023

Open 7 days a week.

Metro is the only bank open 7 days a week and also can print your card while you wait. Great customer service. Reviewed on: 10th March 2023

Amazing bank!

Amazing bank! Just signed up for this bank and opened a current account. Welcome bag and smiles through the whole process! Reviewed on: 10th March 2023

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