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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Brilliant service

Signing up was made simple, love the opening hours, very friendly staff Reviewed on: 10th March 2023

Excellent service

No matter which branch you go to the staff are helpful and friendly. Such a refreshing change form other High Street banks. Reviewed on: 10th March 2023

Greatest bank

I’ve recently joined metro bank and compared to my experience with others this is a whole different ball game Reviewed on: 10th March 2023

The Greatest Metro bank

Amazing British bank Metro I loved Reviewed on: 10th March 2023

Excellent Bank

Delightful experience with Metro Bank London!! Superb team to support customer experiences... Reviewed on: 10th March 2023

Amazing service!

Always friendly and positive service! Reviewed on: 10th March 2023

Metro bank

Metro bank is a good choice everithing is simple and and easy to use. I use my current account as a savings account Reviewed on: 10th March 2023

User friendly banking

I switched to Metro bank a few years ago because my partner started using them and said how much easier it was to bank with them. The longer opening hours make life so much easier as we have a very busy lifestyle and restricted hours made banking in branch very difficult. Any time we have issues with the app we pop in and friendly staff always get it resolved quickly. We are very happy with Metro bank Reviewed on: 10th March 2023

Customer service

Amazing customer service, can rely on them to answer my call quicker than when I was with my other bank. Reviewed on: 10th March 2023

great bank

absolutely a great service, open early till late . staff are very helpful Reviewed on: 10th March 2023

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