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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent service every-time needed

From start to end excellent customer service dealing with customer to the highest standards never experienced in other banks Reviewed on: 10th March 2023

Metro bank

The employees are always nice, service is quick and I love the way the app feels to use Reviewed on: 10th March 2023

Fantastic customer service

On many occasions i had issues about my banking system, the prompt response and assistance received is encouraging. And above all, good customer service rendered is also great. Reviewed on: 10th March 2023

Excellent

Excellent bank 100% recommended makes my usual arrangements very simple Reviewed on: 10th March 2023

Great bank

Easy to use, staff are always incredibly helpful. The mobile banking is super easy really takes the stress out for me. Would recommend this bank to anyone! Reviewed on: 10th March 2023

Fantastic bank

Metro is the best bank I’ve been with and at the age of 62 I’ve had a few banks Always helpful and friendly and open on the weekend is a bonus , brilliant customer service and I can’t praise them enough . Reviewed on: 10th March 2023

Great bank with great services

Perfect customer service, 7 days a week, card in store Reviewed on: 10th March 2023

One of the best bank in uk

Very easy and quick response open bank account and they give you the card in the same day Reviewed on: 10th March 2023

Best Bank

Always solve problems quickly, very secure online banking Reviewed on: 10th March 2023

Great for all my family

My two kids have an account as well as me and my wife and they were so friendly and it was so easy to set up Reviewed on: 10th March 2023

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