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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best Bank in the UK

I love this bank! Customer support is the best, and they never get money off you for nothing. Also the app is easy to handle. Reviewed on: 10th March 2023

Perfect Customer service every time!!

Always great banking. Easy and straight forward!! Reviewed on: 10th March 2023

Best place for banking

I would recommend metro to everyone there easy and help full with my banking and if I lose a card Reviewed on: 10th March 2023

Happy

Helpful staff. Had a solution for me straight away Reviewed on: 10th March 2023

Human contact!!!

High Street presence; opening hours to shame other much bigger banks; unrivalled customer support from friendly, efficient well trained staff Reviewed on: 10th March 2023

Best one

Using metro bank about 4 years and I really recommend it to everyone Reviewed on: 10th March 2023

Fantastic bank

I love Metro bank’s online banking app. Most banking apps are slow or full of bugs but Metro’s is great. I absolutely LOVE that the Metro bank branches stay open later to accommodate to their client’s or prospective client’s work schedule and that you can bring your dog in with you! It makes going there feel so much easier and more welcoming. The team at Metro are all so warm, friendly, knowledgeable and helpful. I always feel such a positive energy when I go there. Thanks so much :) Reviewed on: 10th March 2023

Metro Bank-The best company!

Since I have an account at Metro Bank, I am very satisfied with the service of this company. Reviewed on: 10th March 2023

Payment transfer irregularity

Needed clarification on payments being taken. Staff were efficient, polite and friendly when resolving the problem. Reviewed on: 10th March 2023

Rubbish bank

Worst bank. Terrible customer service. Reviewed on: 10th March 2023

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