Write a review

Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

View other Metro Bank products

4.86

Based on 10,570 reviews, last reviewed 27th May 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10570)

Review of the Metro Bank, Current account:

Great bank with outstanding customer service!

Metro bank is unlike any other bank I have dealt with. Their accounts are really great with additional functionality like using the card abroad with no fees. Also their staff is really knowledgeable. I highly recommend trying them out! Reviewed on: 11th April 2023

I have been with Metro bank for over six years now,...

I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I needed to go into my local branch I have always been helped promptly. The app is so easy and complete that one hardly ever needs to phone them up or go to a branch. Overall I'd recommend Metro Bank Reviewed on: 27th May 2025

Metro bank

I love metro bank I have been a customer since I was 11 years old they are a great financial institution but over the last year they have removed some great features that other banks didn’t have to offer such as their in store card printing service which was very convenient in the unfortunate incident of losing a card instead of having to wait for 5 working days to get a new one I could pop in store and get a new card within 5 minutes and another unfortunate thing with metro bank is their operating hours they used to be open from 8am to 8pm 7 days a a week but over the last years they have reduced their hours significantly and are also now closed on Saturdays and Sundays Reviewed on: 16th April 2025

Great bank very secure and very good customer service

Great bank very secure and very good customer service Reviewed on: 2nd April 2025

Brightest smiles around, love the branches.

Never had any issues with them ever, always super polite & smiley whenever I visit a branch. Love the fact they cater so well for dogs too! Reviewed on: 2nd April 2025

Good service, not a charge from Europe.

Good service, not a charge from Europe. Reviewed on: 25th March 2025

One of my favourite banks

Banking with metro bank for over 10 years. Customer service from all staff (phone and in branch) are excellent and English speaking. Atomsphere in the branches are unique and friendly. Queues have always been minimal. Quick and easy to get new bank card when lost, relaxed and trendy service but safe and secure. Everything is easy to set up from ISA's, savings to current accounts. Reviewed on: 19th March 2025

always answer my queries with one phone call, hardly...

always answer my queries with one phone call, hardly ever have to wait for the phone to be answered, are brilliant Reviewed on: 7th March 2025

No waiting for replacement debit card

I lost my debit card. Popped into the bank and they issued a replacement straight away. Staff were very pleasant and efficient. Reviewed on: 1st March 2025

Most friendly on line banking services banker

User friendly services easy to navigate and excellent customer care never disappoints Reviewed on: 27th February 2025

Was good before but now have fees for payment abroad

Was good before but they changed now there is fees now on payment abroad which wasn't the case before Reviewed on: 27th February 2025

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from first direct 4.68 from 1344 reviews
Bank Account
from Habib Bank Zurich plc 4.82 from 3 reviews
Current account
from Unizest 2.60 from 2 reviews

There's still more to see!

Metro Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub