Smart Money People Logo
Go to business site
Share this page
Link copied

Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,924 reviews, last reviewed 2nd Feb 2026
68% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good that branches are still on high street. Good that branches are still on high street. Staff helpful in branch. New app is a bonus. Reviewed on: 2nd February 2026
Paul M's avatar
Paul M

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
Visit provider site Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2924)

Review of the Monmouthshire Building Society, Savings:

Efficient professional friendly service

5
Staff are welcoming and efficient with dealing with enquiries. Nothing is too much trouble. Atmosphere in branch is friendly and professional. Reviewed on: 12th November 2019
Elizabeth Terry's avatar
Elizabeth Terry

In branch service review

5
Attended without an appointment, discussed a complicated issue with Harry was very informative and helpful - needed to discuss the senior colleague the following day. Did get back to me as promised. Another helpful staff member relayed information. Reviewed on: 26th November 2025

In branch service review

5
I was recommended vita have insurance which I did switch to once my current policy expired. Very happy with my annual savings after switching. Reviewed on: 25th November 2025

In branch service review

5
The personal touch, approachable staff. Reviewed on: 25th November 2025

In branch service review

5
Friendly, personable service. Very clear instructions, Good interest Rates. Reviewed on: 25th November 2025

In branch service review

5
Nothing, just keep the personal touch it is so important!. Reviewed on: 25th November 2025

In branch service review

5
Local and convenient and staff always helpful. Nice to see Monbs in the library and still on the high street. Reviewed on: 25th November 2025

In branch service review

4
While at community library event customer said that liked saving with you due to the fact we are local, care about our customers and always provide excellent customer service. Reviewed on: 25th November 2025

In branch service review

5
We love a passbook and coming in to see the staff. Reviewed on: 22nd November 2025

In branch service review

5
The personal service. Information explained so that we can may informative choices. A friendly and professional service from Sarah. Reviewed on: 21st November 2025

In branch service review

5
I like the friendliness of the staff . But I cant thin of any news. Reviewed on: 21st November 2025

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill