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Monmouthshire Building Society: Savings reviews

4.86
Based on 2,925 reviews, last reviewed 3rd Feb 2026
68% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

It was a positive experience. It was a positive experience. The staff were very friendly, helpful and polite. We were welcomed and immediately shown into a private room with a desi... Read more Reviewed on: 3rd February 2026
Merryl S's avatar
Merryl S

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2925)

Review of the Monmouthshire Building Society, Savings:

Efficient professional friendly service

5
Staff are welcoming and efficient with dealing with enquiries. Nothing is too much trouble. Atmosphere in branch is friendly and professional. Reviewed on: 12th November 2019

In branch service review

5
I like the friendliness of the staff . But I cant thin of any news. Reviewed on: 21st November 2025

In branch service review

5
Jennie, Louisa and Liz were amazing, they helped me with my accounts and answered all the questions I asked. Reviewed on: 21st November 2025

In branch service review

5
The helpful staff and great atmosphere especially. Alison, Beth and Lucas. Reviewed on: 21st November 2025

In branch service review

5
Kate and Jo go over the above on every visit I have the branch. They both are a credit to have in branch, Both so knowledgeable and considerate and helpful. Reviewed on: 21st November 2025

In branch service review

4
Could become more up to date with modern The. Online easy of access. Reviewed on: 21st November 2025

In branch service review

5
I like the passbooks. I would like to be able to pay in using a bank card. Reviewed on: 21st November 2025

In branch service review

5
Personal contact, Local office,. Reviewed on: 19th November 2025

In branch service review

5
It's a Local branched and its easy to park. Its not far from my house. Reviewed on: 19th November 2025

In branch service review

5
All members of staff are lovely and very professional. Reviewed on: 19th November 2025

In branch service review

5
Being able to come into a local branch is very good. Staff are available to explain things. Reviewed on: 19th November 2025

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