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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,927 reviews, last reviewed 7th Feb 2026
68% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Was worried a smaller BS would be slow, cumbersome a... Was worried a smaller BS would be slow, cumbersome and complicated. It was the opposite and the app is top class. I have other BS apps some are poor s... Read more Reviewed on: 7th February 2026
Derek P's avatar
Derek P

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2927)

Review of the Monmouthshire Building Society, Savings:

Efficient professional friendly service

5
Staff are welcoming and efficient with dealing with enquiries. Nothing is too much trouble. Atmosphere in branch is friendly and professional. Reviewed on: 12th November 2019
Elizabeth Terry's avatar
Elizabeth Terry

In branch service review

5
Lovely staff and very helpful. I only wish you did current accounts. Reviewed on: 14th November 2025

In branch service review

5
Great atmosphere. Friendly staff especially Kate, Ellis, Tess and Anthony. Reviewed on: 14th November 2025

In branch service review

5
Julie in Chepstow was very helpful when I asked about my accounts. Reviewed on: 14th November 2025

In branch service review

5
Local personal service, excellent interest rates. Look forward to using the App. Reviewed on: 14th November 2025

In branch service review

5
Face to face, being able to speak to someone. Always friendly service in Chepstow. Reviewed on: 14th November 2025

In branch service review

5
Hannah ways very informative about the products. I am interested in the one access bonds and they answered all of my questions about it. Reviewed on: 14th November 2025

In branch service review

5
Great Atmosphere. Lovel Staff. Especially Leighton and Beth who were so kind to my Disabled Partner. Reviewed on: 13th November 2025

In branch service review

5
All the staff are amazing, helpful, funny especially Kate, Jo and Mathew. They are so professional in their job. They are an absolute credit to the society. Reviewed on: 13th November 2025

In branch service review

5
The atmosphere. The staff are so friendly and Nice. Especially Jo who welcomed us in. Reviewed on: 13th November 2025

In branch service review

5
Great customer service, especially by Ellis, Tess, Alison and Lucas. Reviewed on: 13th November 2025

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