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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2931 reviews)

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4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

Friendly and knowledgeable personnel. Ease of access to savings info too. Reviewed on: 21st March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 9th May 2025

In branch service review

Friendly, knowledgeable staff. Easy access to a local branch. Reviewed on: 21st March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 9th May 2025

In branch service review

Always friendly, helpful and knowledgeable. Good accurate information give. Tea and coffee was a nice touch. Reviewed on: 21st March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025

Fantastic customer service

Served today in Swansea by Cath who was very friendly and polite I bank with other providers and the service I received today was second to none a credit to your society . Reviewed on: 20th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review following a visit to our Swansea branch. Your feedback will be shared with Cath. Response date: 21st March 2025

A reassuring and helpful team

Having just had a difficult time with my bank, who seemed to feel that I was being difficult because I wanted to talk to an adviser in person, it was great to speak to a team who could understand exactly what I needed, and who could help me access the service I wanted. I felt so reassured and valued as a person. Reviewed on: 20th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review, it is great to hear that you have felt reassured and valued in branch. Your feedback will be shared with the team. Response date: 21st March 2025

In branch service review

The staff in the local office are great. Reviewed on: 20th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 9th May 2025

In branch service review

Local. That cross-counter communication is so important. Reviewed on: 20th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025

In branch service review

Incredibly helpful - able to give good clear advice. Made everything as easy as possible. Reviewed on: 19th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025

In branch service review

I use Monmouthshire remotely as they have competitive rates and always good service when I call. Reviewed on: 19th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025

In branch service review

Fantastic service today - very helpful and friendly. Reviewed on: 19th March 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 9th May 2025

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Monmouthshire Building Society: Savings reviews

81% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (2931)

Cracking

In branch service review

In branch service review

In branch service review

Fantastic customer service

A reassuring and helpful team

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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