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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,929 reviews, last reviewed 15th Feb 2026
69% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Very good and smooth and open account Very good and smooth and open account Reviewed on: 15th February 2026
Paul R's avatar
Paul R

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
Visit provider site Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2929)

Review of the Monmouthshire Building Society, Savings:

Efficient professional friendly service

5
Staff are welcoming and efficient with dealing with enquiries. Nothing is too much trouble. Atmosphere in branch is friendly and professional. Reviewed on: 12th November 2019
Elizabeth Terry's avatar
Elizabeth Terry

In branch service review

5
Staff are very friendly and took time to explained options clearly. Reviewed on: 10th November 2025

Visited today to move saving and update main saving...

5
Visited today to move saving and update main saving plan. Service was efficient, staff were polite, clear and professional. Best of all it’s location. Reviewed on: 10th November 2025
Margaret W's avatar
Margaret W
Reply from Monmouthshire Building Society We are really happy to hear you had a good experience with our colleagues. Thank you for leavings us a review. Response date: 10th November 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Really easy account opening process today in Hereford with Izzy. Please stay on the high street and keep the passbook. Reviewed on: 7th November 2025

In branch service review

5
Queen St branch, Cardiff. Saw Vicky who was very helpful and explained all options. Reviewed on: 6th November 2025

In branch service review

5
Very friendly and smiley, Not everything done even when the PC was down. Reviewed on: 4th November 2025

In branch service review

5
Visited Branch and received excellent service from staff sorted everything I needed. Well done. Reviewed on: 4th November 2025

In branch service review

5
Staff always helpful and cheerful. I enjoy visiting the branch, it always looks welcoming when I visit about twice a month. Reviewed on: 4th November 2025

In branch service review

5
Very helpful staff. Branch near me. Convenient. Reviewed on: 3rd November 2025

In branch service review

5
A local presences in Caldicot and Chepstow. Reviewed on: 3rd November 2025

In branch service review

5
Opening hours and staff very helpful. Reviewed on: 1st November 2025

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