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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,932 reviews, last reviewed 13th Mar 2026
82% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Personal no rush No problems all questions answered in full Reviewed on: 13th March 2026
Anne's avatar
Anne

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2932)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
Local branches. Helpful staff! Good interest rates. Reviewed on: 20th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

4
Friendliness of staff and convenient location. Reviewed on: 20th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
I love that you have so many branches giving access to your delightful and knowledgeable staff. Lisa worked so hard to get the answers to my very complex query. Reviewed on: 20th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Lisa. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
The service provided to a first time saver was very informative! No improvements. Joanne was very lovely and explained everything well. Reviewed on: 20th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Joanne. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Joanne was a very friendly person and very helpful. Reviewed on: 20th January 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
The local branch is convenient to our lifestyle. Very friendly and helpful staff. Reviewed on: 18th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
I most like the personal touch. Staff are both knowledgeable and friendly. I trust them. Reviewed on: 18th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Staff are friendly, helpful and informative. Adele has explained everything thoroughly to me and is very pleasant. Reviewed on: 18th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Adele. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, helpful staff members who I am able to access for information if I need. The personal service that is delivered at appointments is tailored to my needs. Reviewed on: 18th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly and knowledgeable staff, and always attentive. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

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