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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
83% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
The customer service is exceptional. Very helpful and friendly staff. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly, professional but personable. I dealt with Jo who was really helpful and very accommodating when I needed a quick appointment. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience with the Society, your comments will be passed on to Jo. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff and nothing is ever too much trouble. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Convenient locations and friendly/knowledgeable staff. Reviewed on: 14th December 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Chepstow staff are friendly, especially Jacquie. I like the face-to-face service. Good rates and opening times. Reviewed on: 14th December 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Chepstow branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Personal service, face-to-face. I've been with them for over 50 years. Opening hours are good and Chepstow staff are really helpful. Reviewed on: 14th December 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Chepstow branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

4
Fair interest rates, keeps the money secure. Friendly staff. Reviewed on: 14th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Friendly and attentive staff, always helpful and knowledgeable with no problems arising. Reviewed on: 14th December 2024
Reply from Monmouthshire Building Society Thank you for your review, it is great to hear your positive feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
The team are very helpful, efficient and friendly. Easy service. The rates could be slightly higher. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly, helpful, pleasant staff to chat to. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 16th January 2025
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Monmouthshire Building Society

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