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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,930 reviews, last reviewed 17th Feb 2026
77% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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0%
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0%

Latest highest rating:

5

Great Experience Found Vicky very knowledgeable on the products on offer. Very helpful on explaining to us what we needed. Very satisfied with the whole experience whi... Read more Reviewed on: 17th February 2026
Vernon O's avatar
Vernon O

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2930)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
One of the few branch you can attend with a person you can see face to face. Makes it much easier to ask questions and get understandable answers. Reviewed on: 24th October 2025

In branch service review

5
Quick and efficient service in Hereford. Staff were very helpful in opening my new account today. I was pleasantly surprised to receive a passbook. Reviewed on: 24th October 2025

In branch service review

5
I like the convenience of the Hereford agency, please never leave. Staff always helpful and knowledgeable. Rates have dropped and they used to be competitive. Reviewed on: 24th October 2025

In branch service review

5
Julie was great. I enquired about my account and she issues me with a new book. Always such a good service from all the staff. Reviewed on: 21st October 2025

In branch service review

5
Personal interactions, face to face dialogue. Helpful staff and convenient opening hours. Competitive interest rates. Reviewed on: 21st October 2025

In branch service review

5
Very helpful staff - nothing is too much to ask having a book is also nice. Reviewed on: 20th October 2025

In branch service review

5
Really like that it is on my high street and the service is personal and tailored to our needs. Reviewed on: 20th October 2025

In branch service review

3
Sarah was really pleasant and welcoming. It is disappointing that Monmouthshire would supersede accounts insuring long term customer get a poor deal. My 30 day access account received a considerably worse interest rate than a 35 day account. Reviewed on: 18th October 2025

In branch service review

5
Reliable, friendly service. Branches easily accessible good history of service. Reviewed on: 18th October 2025

In branch service review

5
Staff give us the personal touch, especially Adele and Cath. Reviewed on: 18th October 2025

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