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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
82% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
It's very local and the staff are very knowledgeable with the products on offer. Reviewed on: 19th October 2024
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendly service, helpful branch staff in Caerleon Road. Reviewed on: 19th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

4
Local branch - I personally like dealing face-to-face, not computers. The branch staff have always been very helpful and I have benefitted from the help when making my investments. Reviewed on: 19th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Customer service is very good and very helpful. Reviewed on: 19th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
They are very helpful, explain thoroughly and are very kind. Reviewed on: 19th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Adele and David were so helpful, we will come in again!. Reviewed on: 19th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Adele and David. Response date: 22nd November 2024
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Monmouthshire Building Society

In branch service review

5
Would like it is there was online access. Reviewed on: 19th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff, keeps you informed of all accounts. No need to improve things, quite happy with my visit. Reviewed on: 18th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

4
Accounts have passbooks. Able to deposit monet in account with debit card from own bank. Personal service in a private room. Reviewed on: 18th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
The personal 'old-fashioned' way of doing business is a real pleasure in Cwmbran. Reviewed on: 18th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th November 2024
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Monmouthshire Building Society

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