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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
84% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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92%
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8%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
Always very friendly and helpful. Good knowledge of their products. Reviewed on: 7th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Very warm and welcoming branch, nothing is ever too much bother. Reviewed on: 7th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
The girls at Caldicot are always amazing and I love that you are local to where I live - nothing to improve on. Reviewed on: 7th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Caldicot branch. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly and helpful service at the Caldicot branch. Reviewed on: 7th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Caldicot branch. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
I like the friendly service and personal touch in Caldicot. Reviewed on: 7th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Excellent, friendly customer service from staff at the Chepstow branch. Reviewed on: 5th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to the Chepstow branch. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Wonderful friendly service from Jackie and Olivia, always good advice. Reviewed on: 5th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Jacquie and Olivia. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Local to where I live - very competitive savings rates - very friendly staff - particularly Mandy in Caerleon Road outlet in Newport - not a conglomerate - very welcoming. Reviewed on: 5th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Mandy. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
It is a physical branch, easily accessible, the staff are extremely helpful and welcoming - served by Adele today. Reviewed on: 5th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Nothing I can think of to improve my experience. Reviewed on: 5th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th November 2024
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Monmouthshire Building Society

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