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Monmouthshire Building Society: Savings reviews

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4.91

Based on 1,891 reviews, last reviewed 14th May 2025

20% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

7%

0%

0%

0%

Latest highest rating:

5

The Customer Consultant, Jacki, was great: helpful a... The Customer Consultant, Jacki, was great: helpful and professional, and everything was clearly explained. Reviewed on: 14th May 2025

Latest lowest rating:

2

Savings Deposits As from 1st April -appropriately April Fools Day- payment into any savings account has to be made in cash, online or by setting up a standing order. I... Read more Reviewed on: 31st March 2025

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1891)

Review of the Monmouthshire Building Society, Savings:

Always a warm welcome at my local branch

5

Visiting Monmouthshire Building Society branches is always a very happy experience. I was a loyal customer of the Abergavenny branch until it closed last year, now I have to travel to Monmouth, but I always get a friendly welcome and personalised helpful service. Reviewed on: 13th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We’re pleased to let you know we now provide a full counter service in Abergavenny at our Community Hub located at Town Hall, Cross Street. We are open on Tuesdays and Fridays between 10am and 3:30pm (closed between 1pm and 2pm). We would love to see you there! More information about our Community Hub can be found on our contact us page on our website. We'll share you feedback with the Monmouth branch. Response date: 14th May 2025

In branch service review

5

Fantastic that Neil was able to see me straight away to invest my money at Caldicot. Stay in the high street please. Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

5

Very good experience, very helpful. Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

5

Face to face contact which is extremely important to me. Friendly staff. Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

5

Andrea was very helpful and knowledgeable provided clarity when needed. Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

5

Staff members are always welcoming and friendly. Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

5

We had an appointment very quickly offered a cup of tea. The appointment was carried out in a friendly professional manner all our questions answered with confidence. Whole heartedly recommend. Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th May 2025

In branch service review

5

Friendly and informative able to speak to someone face to face. Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

5

Monmouthshire BS is local and staff excellent in helping today at Caldicot Branch. Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

5

Very helpful at Caldicot branch - they saw us straight away. Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

5

Very friendly staff. Good service at Caldicot. Thank you,. Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

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