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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
66% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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0%
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Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2858)

Review of the Monmouthshire Building Society, Savings:

Always a warm welcome at my local branch

5
Visiting Monmouthshire Building Society branches is always a very happy experience. I was a loyal customer of the Abergavenny branch until it closed last year, now I have to travel to Monmouth, but I always get a friendly welcome and personalised helpful service. Reviewed on: 13th May 2025
Fran B's avatar
Fran B
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We’re pleased to let you know we now provide a full counter service in Abergavenny at our Community Hub located at Town Hall, Cross Street. We are open on Tuesdays and Fridays between 10am and 3:30pm (closed between 1pm and 2pm). We would love to see you there! More information about our Community Hub can be found on our contact us page on our website. We'll share you feedback with the Monmouth branch. Response date: 14th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very helpful. No appointments needed. Staff very professional. Would like to be able to transfer money with debit card. Reviewed on: 28th November 2025

In branch service review

5
Friendly, Professional, Convenient. Reviewed on: 28th November 2025

In branch service review

5
Being able to actually speak to someone face to face. Musarrat was very helpful. Thank you. Reviewed on: 28th November 2025

In branch service review

5
Can't find anything to improve happy with service received. Reviewed on: 28th November 2025

In branch service review

4
Service is always brilliant in Hereford. I appreciate that you are mutual and you still have a passbook. The rates haven't been as good recently but helpfully they will come back up. Reviewed on: 28th November 2025

In branch service review

4
Happy with service, the benefit is face to face. Reviewed on: 26th November 2025

In branch service review

5
That fact that you can actually visit, the personal service and the passbook. Reviewed on: 26th November 2025

In branch service review

5
Very helpful staff and I didn't feel rushed and everything was explained to me Evan was so kind to me. Reviewed on: 26th November 2025

In branch service review

5
Ability to pay in Cash, Friendly Staff, Good cup of tea. Reviewed on: 26th November 2025

In branch service review

5
Very friendly and helpful service. Evan was great! Great to have a local branch. Reviewed on: 26th November 2025

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