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Monmouthshire Building Society: Savings reviews

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4.86
Based on 2,933 reviews, last reviewed 13th Mar 2026
84% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
Can't fault the member of staff I dealt with, fitted me in straight away. Excellent. Explained things so I could understand everything easily. Reviewed on: 6th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 23rd October 2024
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Monmouthshire Building Society

In branch service review

5
The office is bright, modern and easily accessible in the main street and the staff are always bright, cheerful and welcoming. The main 2 entrance doors are too sensitive to passing movement and are continually opening/closing. Reviewed on: 6th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 23rd October 2024
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Monmouthshire Building Society

In branch service review

4
Karen at the Cardiff branch was very helpful in sorting out what I wanted with my savings. Reviewed on: 6th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Karen. Response date: 23rd October 2024
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Monmouthshire Building Society

In branch service review

5
It is excellent. The local three branches are in ideal locations for me. Your interest rate is very good too. Reviewed on: 6th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 23rd October 2024
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Monmouthshire Building Society

In branch service review

5
Nice traditional feel, relaxed atmosphere, clearly explained in branch at a steady pace, no rushing or confusion - was in Cardiff branch today with Vicky who was absolutely excellent in every way. Reviewed on: 6th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
Face-to-face contact on the high street. Good interest rates. I like being able to go into a branch and talk to someone. Reviewed on: 6th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 23rd October 2024
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Monmouthshire Building Society

In branch service review

5
Charli in Brecon was very helpful and kind with her service to understand my savings. Reviewed on: 5th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Charli. Response date: 16th October 2024
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Monmouthshire Building Society

In branch service review

5
Convenient. Friendly ethos. Efficient service with a personal touch. Reviewed on: 5th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 23rd October 2024
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Monmouthshire Building Society

In branch service review

5
We like seeing Zoe in Brecon who could not have been more helpful. Reviewed on: 5th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Zoe. Response date: 16th October 2024
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Monmouthshire Building Society

In branch service review

5
I like being able to speak to very helpful staff - Zoe. Having known her at the Leeds we followed her on moving to the Monmouthshire Building Society. Reviewed on: 5th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Zoe. Response date: 16th October 2024
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Monmouthshire Building Society

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