Smart Money People Logo
Go to business site
Share this page
Link copied

Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
84% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
Visit provider site Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
We liked everything, really good service. Very professional and wouldn't change a thing. Reviewed on: 14th May 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 29th May 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
They are a traditional society who haven't lost good customer relationships and support for its members. Reviewed on: 14th May 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I recently opened a cash ISA account in your Newport branch and was very pleased and impressed with the service I received, inparticular with you staff member Mussarat. She clearly explained everything and answered all my questions. Reviewed on: 13th May 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Newport branch. Response date: 29th May 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

4
You have very helpful staff in Brecon branch as well as in Newport. I am very glad you have offices, not just contact centres and AI. In-person service is so valuable. Reviewed on: 13th May 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
It is easily accessible in practical terms, the staff are very helpful and pleasant. Reviewed on: 13th May 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Excellent advice from your extremely helpful staff. Always a joy to visit my local branch in Caldicot. Reviewed on: 7th May 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Caldicot branch. Response date: 29th May 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
The staff are always friendly and helpful whenever we visit the branch. Over the last 6 months when we have been dealing with a bereavement and probate they have been very supportive dealing with the process. They have shown great compassion, professionalism and we never feel rushed. All staff are great but especially Naomi, Andrea and Neil who we have seen. They are a credit to MBS. Reviewed on: 7th May 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 29th May 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very good service from staff in Monmouth. Reviewed on: 4th May 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
It was great to be able to open an account in branch and be aided by your very helpful branch staff members at Cardiff branch. Reviewed on: 3rd May 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Met Vicky who was the most attentive and informative. I enjoyed meeting her, a lovely personality for your branch. Reviewed on: 3rd May 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 29th May 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill