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Monmouthshire Building Society: Savings reviews

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4.87

Based on 2,933 reviews, last reviewed 13th Mar 2026

85% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

8%

0%

0%

0%

Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

Monmouthshire Building Society Branch Review

5

The staff are helpful and very polite. I have a Monmouthshire Building Society branch within walking distance of my home. Reviewed on: 30th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

No improvement could be made. Wonderful service, wonderful staff. Reviewed on: 29th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

4

Good communication, friendly and helpful staff team. Reviewed on: 29th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Friendly, straightforward information, always very helpful. Reviewed on: 29th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

I like the personal service that Monmouthshire Building Society offers. Reviewed on: 29th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Investing proceeds oh home sale

5

Invested monies using P.o.a already established. Muss Noor was very helpful in assisting me add a large sum of money to existing savings held. She also assisted in changing her address to her care home using documents we provided it's very stressful selling elderly relatives home and possessions. Muss restored our faith in the Monmouthshire as Caldicot branch was a terrible experience today.. will stick to Newport in the future for mums finances and ours. Well done Muss. Reviewed on: 29th September 2023

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be passed on to the relevant branches. Response date: 2nd October 2023

Monmouthshire Building Society Branch Review

5

Friendly staff, great service, great products. Reviewed on: 26th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Direct contact, and friendly and helpful staff. Reviewed on: 26th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Fine as it is, no improvement needed. Also, very helpful, friendly staff. Good service and friendly staff. Reviewed on: 26th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 29th January 2024

Monmouthshire Building Society Branch Review

5

Nothing to be improved, doing a good job looking after people's money, and interest rates are good as well. Staff are very helpful (especially Kate and Jo). Reviewed on: 25th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Kate and Jo. Response date: 3rd November 2023

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