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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
77% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
Being able to deal in person at a local agency. Reviewed on: 30th September 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. we are so happy to hear your pleased with our services. Response date: 1st October 2025
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Monmouthshire Building Society

In branch service review

5
I like a branch and a savings book. Reviewed on: 27th September 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
The larger than normal amount allowed to be paid into the regular society. Reviewed on: 27th September 2025
Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy with our services. thank you for leaving us a review. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
I like the fact it is local and the staff are friendly and helpful. Reviewed on: 27th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Friendly and personal service, time to discusses clearly products. Naivasha presented details in plain English ensuring I understand. Reviewed on: 27th September 2025
Reply from Monmouthshire Building Society 11. We’re really pleased to hear your feedback, thank you for leaving the society a review. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

4
Likes - convenient, has high street presence. Improvements - app, communications on needs for appointments i.e. no card machine. Reviewed on: 27th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear your feedback, thank you for leaving the society a review. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Helpful, friendly, patient and informative. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff with clear explanation. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, open, informative, not pushy. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Local building society, good savings rates, efficient and helpful staff. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 8th October 2025
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Monmouthshire Building Society

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