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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2931 reviews)

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4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

77% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

Good, able to "speak" to people. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy, thank you for leaving the society a review. Response date: 8th October 2025

In branch service review

Friendly staff and local. Evan explained everything clearly. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society Thanks so much for your lovely feedback — it means a lot to the society and the colleague involved. Response date: 8th October 2025

In branch service review

You can speak to somebody who explains things to you. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society Thanks for the positive feedback! We’ve logged this and shared it with our Branch team. Response date: 8th October 2025

In branch service review

Enjoy coming into the building society to see staff personally with any issues. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 8th October 2025

In branch service review

Sarah gave excellent service in Branch today. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society So glad Sarah was able to help – we’ll make sure they see your message! Response date: 8th October 2025

In branch service review

Easy access, friendly staff, Sarah. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to Sarah and the team! Response date: 8th October 2025

In branch service review

Customer service is above and beyond in the Brecon branch. Sarah was so professional and helpful with my account setting up. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to the Brecon branch and Sarah! Response date: 8th October 2025

In branch service review

Like it that you have a passbook. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society That’s fantastic – Thank you for sharing your feedback with us. Response date: 8th October 2025

In branch service review

Staff are excellent (nothing more to say). Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy – we’ve shared this with the team. Response date: 8th October 2025

In branch service review

Convenient / card reader to transfer monies needed. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We will pass your feedback on to a relevant team. Response date: 8th October 2025

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Monmouthshire Building Society: Savings reviews

77% decrease in 5 star reviews

33% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (2931)

Cracking

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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