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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,934 reviews, last reviewed 23rd Mar 2026
86% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Help when needed We came in without an appointment due to the fact my husband is ill with a brain tumor and doesn’t always feel well. We were accommodated even with th... Read more Reviewed on: 23rd March 2026
Jane Mallett 's avatar
Jane Mallett

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2934)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

Staff

4
Staff are always friendly and helpful especially when I bought an ICA. Reviewed on: 12th November 2019

All Staff over the years I have been in the Monmouthshire Building Society have been very attentive and helpful when I have visited.

5
All the Staff in the Monmouth Branch have provided me with good financial advice. Reviewed on: 12th November 2019

Excellent service and friendly staff.

5
We took out a mortgage with Monmouthshire and had great advice and help throughout the process. Reviewed on: 12th November 2019

Helpful, experienced and friendly advice in store when deciding on savings plan.

5
Wanted to start savings plan for grandchildren. Explained options and benefits of different plans available to help me make an informed decision. Reviewed on: 12th November 2019

Very helpful and easy to setup a saving account

5
Made a appointment here to open a account was very straight forward,the service I was given was excellent. Also keeped updated. Reviewed on: 12th November 2019

YES YES EXCELENT SERVICE

5
I SPOKE TO YOUR STAFF AND THEIRE VERY POLITE AND HELPFULL Reviewed on: 12th November 2019

Good building society

5
Very good & friendly staff always helpful Reviewed on: 12th November 2019

Makes me feel valued as a customer

5
Staff are always friendly and helpfull , well informed and knowledgeable about availiable products. Reviewed on: 12th November 2019

OVER THE TOP SECURITY

1
I already held a fixed rate bond with an investment of over £40000 I wanted to open a regular saver and was asked for various proofs of identity.I was investing further,not taking money out! I WILL NEVER USE THEM AGAIN NOW MY BOND HAS MATURED Reviewed on: 12th November 2019

Handy and local

5
When all.other banks are closing down smaller branches The Monmouthshire are still there in the community Reviewed on: 12th November 2019