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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
77% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
Visit provider site Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
Friendly, helpful service . Hary is fantastic. Keep the excellent standards you have. Reviewed on: 10th September 2025

In branch service review

5
Able to go into a branch in addition to the new app. Reviewed on: 10th September 2025

In branch service review

5
The team are very knowledgeable and helpful. Opened a joint account in the past 18 months and recently as a solo saver account. I have come into the branch often and they have been fantastic. Reviewed on: 10th September 2025

In branch service review

4
Local and on the Highstreet, can speak to someone face to face. We are possibly moving to west Wales so presence over there would be nice. Reviewed on: 10th September 2025

In branch service review

5
Saturday morning opening, happy with passbook. Reviewed on: 10th September 2025

Went into Cardiff branch today to reinvest my bond t...

5
Went into Cardiff branch today to reinvest my bond that was maturing. Cathy Bone was very helpful and knowledgable. Reviewed on: 9th September 2025
Chloe Roche's avatar
Chloe Roche
Reply from Monmouthshire Building Society Thank you so much for leaving the society a review, we will share your kind words with Cathy. Response date: 10th September 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Always a professional service and friendly staff. Reviewed on: 9th September 2025

In branch service review

4
Very efficient and friendly. Online one criticism, very difficult to peak to someone on the phone. Reviewed on: 9th September 2025

In branch service review

5
Friendly, efficient staff. Local convenance. Reviewed on: 8th September 2025

In branch service review

5
Friendly helpful staff at Caldicot. Reviewed on: 8th September 2025

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