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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
78% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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0%
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Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
Personal service in store and the amount of in person locations are very handy - walked in store and got an immediate appointment!!. Reviewed on: 26th August 2025

In branch service review

5
Lesley was very helpful with sorting out my savings accounts. Reviewed on: 26th August 2025

In branch service review

5
Staff always pleasant and very helpful. Reviewed on: 26th August 2025

In branch service review

5
It is so good to see a human being and he able to ask questions directly. They have always been so friendly and helpful. Reviewed on: 26th August 2025

In branch service review

5
Contact face to face with staff especial David who I have had the pleasure of opening accounts before. I do not like online accounts or those who do not provide a passbook. I have recommended my father to open an account. Reviewed on: 26th August 2025

In branch service review

5
Homely atmosphere, approachable and helpful staff, going out of their way to accommodate your needs. A please to call in Swansea. Reviewed on: 26th August 2025

In branch service review

5
Gareth was very helpful and kind. Excellent service. Reviewed on: 26th August 2025

In branch service review

5
The high scores are directly because of Catherine and David they are brilliant. Reviewed on: 26th August 2025

In branch service review

5
Excellent personal touch, very friendly service cant fault the experience by Beth. Reviewed on: 26th August 2025

In branch service review

5
As a new customer - I have received great service. I like the fact I can pop in and use the new app. Reviewed on: 26th August 2025

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