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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.86
Based on 2,931 reviews, last reviewed 3rd Mar 2026
78% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
Very helpful, friendly coffee was a lovely touch. Reviewed on: 13th August 2025

In branch service review

5
Friendly and helpful, Bad parking. Reviewed on: 12th August 2025

In branch service review

4
Friendly staff and never long to wait to be served. Rates are not that competitive but impressed with the regular saver rate. Reviewed on: 11th August 2025

In branch service review

5
Local friendly staff. Came in to open account the Chepstow staff were very accommodating as always . Account opening process complete with efficiency. Reviewed on: 11th August 2025

In branch service review

5
Staff are extremely helpful and polite and understanding. Reviewed on: 11th August 2025

In branch service review

5
Always excellent service provided in Chepstow with very knowledgeable staff. The girls are great. Shame to see Jacquie is retired now, she was very helpful and few years ago with the funeral plan. Reviewed on: 11th August 2025

In branch service review

5
Family and friend recommendation, where family has accounts with MBS. I like face to face at Chepstow, staff are lovely. Reviewed on: 11th August 2025

In branch service review

5
Excellent customer service with Harry at Chepstow. Reviewed on: 11th August 2025

In branch service review

5
Local business, minutes from home. Friendly with a good product range. Reviewed on: 11th August 2025

In branch service review

4
People to talk to branch I can come into. Reviewed on: 11th August 2025

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