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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
64% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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0%
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Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2858)

Review of the Monmouthshire Building Society, Savings:

A reassuring and helpful team

5
Having just had a difficult time with my bank, who seemed to feel that I was being difficult because I wanted to talk to an adviser in person, it was great to speak to a team who could understand exactly what I needed, and who could help me access the service I wanted. I felt so reassured and valued as a person. Reviewed on: 20th March 2025
Pamela J's avatar
Pamela J
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review, it is great to hear that you have felt reassured and valued in branch. Your feedback will be shared with the team. Response date: 21st March 2025
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Monmouthshire Building Society

In branch service review

5
Staff are friendly and knowledgeable. Reviewed on: 14th November 2025

In branch service review

5
Lovely staff and very helpful. I only wish you did current accounts. Reviewed on: 14th November 2025

In branch service review

5
Great atmosphere. Friendly staff especially Kate, Ellis, Tess and Anthony. Reviewed on: 14th November 2025

In branch service review

5
Julie in Chepstow was very helpful when I asked about my accounts. Reviewed on: 14th November 2025

In branch service review

5
Local personal service, excellent interest rates. Look forward to using the App. Reviewed on: 14th November 2025

In branch service review

5
Face to face, being able to speak to someone. Always friendly service in Chepstow. Reviewed on: 14th November 2025

In branch service review

5
Hannah ways very informative about the products. I am interested in the one access bonds and they answered all of my questions about it. Reviewed on: 14th November 2025

In branch service review

5
Great Atmosphere. Lovel Staff. Especially Leighton and Beth who were so kind to my Disabled Partner. Reviewed on: 13th November 2025

In branch service review

5
All the staff are amazing, helpful, funny especially Kate, Jo and Mathew. They are so professional in their job. They are an absolute credit to the society. Reviewed on: 13th November 2025

In branch service review

5
The atmosphere. The staff are so friendly and Nice. Especially Jo who welcomed us in. Reviewed on: 13th November 2025

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