Write a review

Go to business site

Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2931 reviews)

View other Monmouthshire Building Society products

4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

Visit provider site Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

New branch is easier. Good rates and service. Reviewed on: 19th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 1st August 2025

In branch service review

Staff are so helpful and friendly. Reviewed on: 19th July 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 1st August 2025

In branch service review

Personal, friendly and always helpful. Reviewed on: 19th July 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 1st August 2025

In branch service review

The staff are always helpful and courteous. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, it's great to hear your positive feedback. Response date: 19th August 2025

In branch service review

Good interest rates, friendly and professional service. Difficult to do transactions as a POA without coming into a branch in person. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society Thank you for your feedback about it being difficult to do transactions as a POA in branch. Your review will help us improve our services in the future. Response date: 20th August 2025

In branch service review

Friendly staff. Great products and local to me. The staff are very knowledgeable, helpful and efficient. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. We’re really pleased to hear everything went well, thank you for the feedback. Response date: 19th August 2025

In branch service review

First class service. Friendly and very helpful staff who helped me today. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you left happy. Response date: 19th August 2025

In branch service review

Great service today! Just slightly annoying that I came in to ask if I needed to move my young savers and was told no, but then got a letter telling me to. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society Thank you for your review, we’re so pleased that you received great service. We’re sorry to hear that you was told that you didn’t need to move your young savers and then received a letter from us asking you to. We appreciate your feedback so we can improve services in the future. Response date: 19th August 2025

In branch service review

It is local to where we live. Service is friendly and attentive. Everything explained clearly. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025

In branch service review

I like the fact that it is based in Wales and interested in community issues. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 20th August 2025

Alternative products

Fixed Term Savings
from Metro Bank 4.64 from 223 reviews
Savings Account
from Chime 0.00 from 0 reviews
Smart Saver
from Zopa 4.94 from 7494 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Monmouthshire Building Society: Savings reviews

80% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (2931)

Cracking

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024