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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.86
Based on 2,925 reviews, last reviewed 3rd Feb 2026
68% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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Latest highest rating:

5

It was a positive experience. It was a positive experience. The staff were very friendly, helpful and polite. We were welcomed and immediately shown into a private room with a desi... Read more Reviewed on: 3rd February 2026
Merryl S's avatar
Merryl S

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2925)

Review of the Monmouthshire Building Society, Savings:

local, efficient

5
Lower carbon footprint to visit the branch. Helpful friendly service. Reviewed on: 12th November 2019
Anne Valdes's avatar
Anne Valdes

In branch service review

5
Excellent personal service and being able to visit a branch. Reviewed on: 5th December 2025

In branch service review

4
Sarah was extremely helpful and professional. So nice to meet a friendly person as opposed to an impersonal banking app. Thank you. Reviewed on: 5th December 2025

In branch service review

5
Very good service explained in detail, make sure that I understood changes made. Reviewed on: 5th December 2025

In branch service review

5
Excellent products. I can come in and speak to someone in person. Lovely staff. Makes everything much easier. Reviewed on: 5th December 2025

Junior Isa in the Queen Street branch

5
I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits to Ireland (I'm Irish) and her plans to return. It was a pleasant experience overall. Reviewed on: 5th December 2025
Colin S's avatar
Colin S
Reply from Monmouthshire Building Society Thank you for leaving a review for our Cardiff branch. We're pleased to hear that you had a pleasant experience with us. We'll share your feedback with Cathy. Response date: 5th December 2025
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Monmouthshire Building Society

In branch service review

5
Excellent, reliable service. Always pleasant and helpful. Thanks to Cathy and Vicky as always. Reviewed on: 4th December 2025

In branch service review

5
No improvements needed your fantastic. Reviewed on: 4th December 2025

A productive visit.

5
A pleasant and informative experience from a courteous and helpful member of staff.Which resulted in suitable investments for us. Reviewed on: 4th December 2025
Phil T's avatar
Phil T
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. We'll share your positive feedback with our branch colleagues. Response date: 4th December 2025
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Monmouthshire Building Society

In branch service review

5
Love the personal help and attention. Reviewed on: 3rd December 2025

Always friendly and informative and value face to fa...

5
Always friendly and informative and value face to face local branch Reviewed on: 3rd December 2025
Wendy A's avatar
Wendy A
Reply from Monmouthshire Building Society Thanks for taking the time to provide us with your feedback. It's great to hear your positive comments. We'll share your review with our branch colleagues. Response date: 4th December 2025
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Monmouthshire Building Society

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