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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,929 reviews, last reviewed 15th Feb 2026
69% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Very good and smooth and open account Very good and smooth and open account Reviewed on: 15th February 2026
Paul R's avatar
Paul R

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2929)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
I chose to use a building society with a local branch. I prefer face to face communication with David and the passbook. Reviewed on: 29th November 2025
Reply from Monmouthshire Building Society So glad David was able to help – we’ll make sure he see your message! Response date: 1st December 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very helpful. No appointments needed. Staff very professional. Would like to be able to transfer money with debit card. Reviewed on: 28th November 2025

In branch service review

5
Friendly, Professional, Convenient. Reviewed on: 28th November 2025

In branch service review

5
Being able to actually speak to someone face to face. Musarrat was very helpful. Thank you. Reviewed on: 28th November 2025

In branch service review

5
Can't find anything to improve happy with service received. Reviewed on: 28th November 2025

In branch service review

4
Service is always brilliant in Hereford. I appreciate that you are mutual and you still have a passbook. The rates haven't been as good recently but helpfully they will come back up. Reviewed on: 28th November 2025

In branch service review

4
Happy with service, the benefit is face to face. Reviewed on: 26th November 2025

In branch service review

5
That fact that you can actually visit, the personal service and the passbook. Reviewed on: 26th November 2025

In branch service review

5
Very helpful staff and I didn't feel rushed and everything was explained to me Evan was so kind to me. Reviewed on: 26th November 2025

In branch service review

5
Ability to pay in Cash, Friendly Staff, Good cup of tea. Reviewed on: 26th November 2025

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