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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
81% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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0%
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Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
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nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
Friendly helpful and always polite staff. - Sarah. Reviewed on: 16th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Very helpful member of staff - Sarah, All other members of staff are helpful with telephone appointments. All are very polite and considerate. Reviewed on: 16th May 2025

In branch service review

5
Local and accessible. Can deal in person. Friendly and efficient. Made to feel welcome. Reviewed on: 16th May 2025
Reply from Monmouthshire Building Society It is great to hear your positive comments, thank you for leaving a review. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Local, prefer not to go into town. Like to see people face to face. Reviewed on: 16th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Local convenient, like to see people face to face friendly staff and service. Reviewed on: 16th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Good friendly service, Brilliant service at Whitechurch. Reviewed on: 16th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Location, Convenient, Likes to support local businesses. Reviewed on: 16th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Service I received today at Handpost was brilliant. Ellis was helpful and explained everything so well. Reviewed on: 15th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments., we will share your comment with Ellis Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Called into Cardiff branch. Spoke with Ceri who was helpful and good to deal with. Reviewed on: 14th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. We will share your comment with Ceri. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
I'm traditional I like face to face service. I use paper not online - I like the fact you have passbooks - staff are good. Reviewed on: 14th May 2025
Reply from Monmouthshire Building Society We love to hear all about your positive experiences in our branch's, thank you so much or writing this comment. Response date: 25th June 2025
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Monmouthshire Building Society

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