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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
81% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

4
Some explanation of the accounts could have been better (complex). Reviewed on: 12th May 2025

In branch service review

5
Passbook, friendly staff, convenient. Reviewed on: 12th May 2025

In branch service review

5
Local, convenient and excellent staff and service. Jacqui was very helpful and professional. Reviewed on: 12th May 2025

In branch service review

5
All good no need to improve. It is good to speak with someone face to face. Reviewed on: 12th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
The Customer service in branch is fantastic really friendly and helpful (Especially Adele). Reviewed on: 12th May 2025

In branch service review

5
Would it be possible to have a second reminder by email, text, as well as by post for renewal account?. Reviewed on: 12th May 2025

In branch service review

5
Its local easy to deal with and very helpful. Reviewed on: 12th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a comment. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Very helpful staff at Caldicot branch. Lesley was extremely knowledgeable. I wish you still had a debit card machine. Reviewed on: 12th May 2025

In branch service review

5
I like that you can go in branch and speak to someone. I like we still get passbooks / cards. Reviewed on: 12th May 2025
Reply from Monmouthshire Building Society We love to hear all about your positive experiences in our branch's, thank you so much for leaving us a comment. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Staff very helpful and friendly. Brach is local to us. Reviewed on: 12th May 2025
Reply from Monmouthshire Building Society Thanks for taking the time to share this we really appreciate it. Response date: 25th June 2025
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Monmouthshire Building Society

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