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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19397 reviews)

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4.93

Based on 19,397 reviews, last reviewed 21st Apr 2026

105750% increase in 5 star reviews

in the past 90 days

1800% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Love Banking With Monzo Never had an issue with Monzo been banking with them for years.. I think it’s an amazing bank to be and love that I can access my money early, never h... Read more Reviewed on: 21st April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19397)

Excellent app, great features, helpful staff

The app is slick, easy to use, and has a wealth of features available. My favourites include Pots and RoundUp. The support staff (on the rare occasion that I need their help) are always quick to resolve any issues. Reviewed on: 26th January 2022

Highly recommend

It's fast and easy to get through to an advisor. They offer lots of products and ways to keep track of your money. I have recommended this bank to all of my friends. Reviewed on: 26th January 2022

Good

Happy, easy, fast responding, fair Reviewed on: 26th January 2022

By far the best bank Ive ever used

Honestly not a bad experience using Monzo always quick professional and the app is bang on and always above expected Reviewed on: 25th January 2022

Best and easiest bank around

Monzo have strived to meet the modern needs of the people and I believe they are achieving this. Reviewed on: 25th January 2022

OUSTANDING telephone customer care with genuine warmth.

For an in-app only bank, their telephone helplines are utterly brilliant. As well as the total ease of signing up. I've had a Monzo account for about 2 years. During that time I've had a lot of bad stuff happen (like most in the UK - covid deaths of family members, change of address, tech problems with my phone because I couldn't afford a new one with the funerals I had to pay for). In that time I've had to phone Monzo 3 times. Not for their issues but my tech ones (hey- they're a bank not the Samaritans!) But they've been extraordinary. They answer their phones quickly (or at least a lot more quickly and with far easier dial-through than other banks. Which counts for a lot). With the loss of high street banks, to have a real-life person who actually cares on the end of a phone is a revelation. They've sorted my issues quickly and with genuine human warmth. They want their customers to feel looked-after. And they've achieved it. Other people I've switched on to them say the same. So it's not just me. Finally, if you have an award for Call Centre Support Person of the Year, I'd like to nominate 'Marissa' from their Birmingham call centre. She should be training all other call centre workers, she's that good. Total efficiency with total care. Monzo has restored my faith in banks. Jilly. Reviewed on: 25th January 2022

Great service, excellent security

My card was stolen from my car and I didn't realise as I only use it for apple pay. Something must've flagged it as they asked for chip & pin. I didn't lose a penny from my account :) Reviewed on: 25th January 2022

Budget

Monzo has been amazing for helping me to manage my money. The different pots help me to save for specific things and budget properly. The information provided is great - everything is so clear and simple. Splitting bills is so convenient and the shared tab is super useful for tracking how much is owed without having to do maths! Categorising my spending has also been a massive eye-opener so I know exactly where my money goes. Reviewed on: 25th January 2022

Effective banking

Has good interface and money management options. Reviewed on: 25th January 2022

Most innovative bank

Monzo is so easy, helpful, fun and innovative, from rolling out new exciting products, to having the best customer services team. I would defo recommend this bank to everyone. Reviewed on: 25th January 2022

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