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Monzo: Current account reviews

View other Monzo products
4.85
Based on 19,423 reviews, last reviewed 7th Jul 2026
91% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo is the best bank ever! Monzo is the best bank ever! Reliable, flexible and so easy to navigate! Reviewed on: 7th July 2026
Luiz F's avatar
Luiz F

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19424)

Fantastic

5
I love every aspect of Monzo Banking Reviewed on: 15th April 2021
davidsmoncaster@gmail.com's avatar
[email protected]

Very good

5
I really love to use monzo great service Reviewed on: 15th April 2021
Harjinder kaur's avatar
Harjinder kaur

Best bank ever!

5
As an older person I was I finally very suspicious of online banking. However, my sons persuaded me to give Monzo a go .... and I love it! I feel so much more in control of my finances. Thank you to the Monzo team! Reviewed on: 15th April 2021
Susanna Bea's avatar
Susanna Bea

Customer Service is Awful

2
Years ago it was great, however the support agents are now just glorified receptionists, you have to wait for days for a 'specialist' to actually do anything, and in the mean time you get passed between about six different people. Reviewed on: 15th April 2021
nikeboy's avatar
nikeboy

Game changer.

5
Monzo has been fantastic from the day I’ve joined them! Customer service has been amazing. When contacting them it doesn’t feel like I’m speaking to employees of a companies but, some friends. They’re great! Reviewed on: 15th April 2021
Johney Johnson's avatar
Johney Johnson

The best bank

5
I love everything about it, from the brand, tone of voice, features etc. I've never been able to save and since having Monzo I finally have visibility into my spending and the budgeting feature helps me stay on track. Reviewed on: 15th April 2021
Chrissy's avatar
Chrissy

AHEAD OF THE TIMES

5
Monzo are absolutely amazing - cannot recommend them enough. Their mobile app is second to none, quick, user friendly. Saving pots features are the best in the market and their customer service is impeccable. Wouldn't bank anywhere else :) Reviewed on: 15th April 2021
Erin's avatar
Erin

How did live without Monzo.

5
Great customer service always someone I can talk too. Lost card are replaced pronto within days Premium account is good value for money. I’ve have been with monzo from the get go I would never change Reviewed on: 15th April 2021
Patrick's avatar
Patrick

All banking should be this easy and starightforward.

5
Monzo is great. I would recommend it to everyone, it day-to-day operation is perfect! There is only a couple of things I would like to see from them: an ethical investment guarantee and better integration with Quickbooks and Xero. Reviewed on: 15th April 2021
Mia Tagg's avatar
Mia Tagg

Amazing

5
very easy to mange money, recently bought house after saving through their app Reviewed on: 15th April 2021
James Messenger's avatar
James Messenger

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