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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17223 reviews)

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4.92

Based on 17,223 reviews, last reviewed 26th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

70% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Simply the best banking app and best bank. Simply the best banking app and best bank....period!. Wotks as it should...you can use your banking on a weekend too. Monzo is simply the best Reviewed on: 8th July 2025

Latest lowest rating:

1

Account Clouser Monzo decided to close my account In September 2025, and they informed me about this in July 2025. They refused to give me any reason as to why they w... Read more Reviewed on: 26th September 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (17223)

Truly the best bank in Britain!

Customer service is always high standard, and very responsive. This app has allowed us to streamline our finances and I have great visibility of everything that comes out and in. The ease of use has really benefited our lives! Reviewed on: 13th April 2021

So easy to use!

The app helps my current account feel very transparent and is so easy to use. I appreciate how everything is instant - which can’t be said for banks i’ve used in the past. Reviewed on: 13th April 2021

Best bank ever

So easy to set up and so many useful features. My phone buzzes instantly every time I use my card so I can be confident that no fraudulent activity can happen without me noticing Reviewed on: 13th April 2021

Easy bank

You can notice from the very beginning how easy it is. Creat the account, quickly you get your card. Was the same when I need a replacement. One of the most important thing is the support. You could reach them trought the chat, not much waiting there and most of the time you will feel like they stand on your side of any clame. Only one time I have a long and unsolved issue. Wasn't posible but for miscommunication got extended for a wild. Reviewed on: 13th April 2021

Easy to use, helpful for budgeting and a market-leader

Lots of updates from the team has made Monzo the market leader, having sampled multiple providers. I love the use of pots, salary sorter, strong customer service team, amongst other things Reviewed on: 13th April 2021

The best bank

It’s easy to open and straight forward Reviewed on: 13th April 2021

It just works

Monzo is setting the bar of what mobile banking should be. Reviewed on: 13th April 2021

Monzo great customer service and easy to use app

I have used Monzo since they started pretty much and have always had amazing customer experience and support. The App is user friendly and they seem to be transparent and informative of any changes/updates overall happy customer. Reviewed on: 13th April 2021

Just superb

The App is so user friendly but the real stars are the staff. I had an issue with something I ordered on line and the staff at Monzo were so incredibly helpful even though it wasn't their responsibility to do so. Compare this to my high street bank (Clydesdale) and the difference is night & day. Superb all round. Reviewed on: 13th April 2021

the best bank

Monzo is the best, they always solve my problems and they have been great to me Reviewed on: 13th April 2021

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