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Monzo: Current account reviews

View other Monzo products
4.85
Based on 19,422 reviews, last reviewed 21st Jun 2026
68% decrease in 5 star reviews
in the past 90 days
10% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026
Mncedisi M's avatar
Mncedisi M

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19422)

Good

5
Just trying out how to work it out Reviewed on: 14th April 2021
Simon's avatar
Simon

Best ever bank

5
Great and easy customer service support. Quick notifications of Money in or out is the best feature . Simple and secure banking . Reviewed on: 14th April 2021
Imran's avatar
Imran

A truly modern bank

5
A fantastic bank with options few or no others can match. The support they give is fast and effective, and the choices and ease of dealing with your account is unrivalled. Reviewed on: 14th April 2021
Tim Bowerbank's avatar
Tim Bowerbank

It's just great.

5
I've not had a single bad experience with Monzo since the moment I opened my account with them when it was in Beta. The savings pots and round-up options are brilliant and the integration with 3D Secure is pretty much seamless. When I've had cause to get in touch with their support (I think maybe twice, ever) their in-app chat response was fast and sorted my problems swiftly. Couldn't recommend them more, in all honesty. Reviewed on: 14th April 2021
Tom Blockley's avatar
Tom Blockley

So easy, so convenient and the customer service has been on point every time

5
The app is fantastic. The pots and budgets mean I am really in control of my money. Every interaction with customer service has been a dream. Reviewed on: 14th April 2021
Asdfghjkjl's avatar
Asdfghjkjl

Great bank

5
Great banking app and so easy to use, any problems are resolved quickly Reviewed on: 14th April 2021
Dawn Ashton's avatar
Dawn Ashton

Solid, trustworthy, open bank

5
Seamless experience, responsive support, and always something to look for next. Reviewed on: 14th April 2021
Luis Custodio's avatar
Luis Custodio

Fast, efficient banking

5
I love everything about Monzo! It's fast, efficient and takes the admin out of online banking as well as being secure Reviewed on: 14th April 2021
Sam's avatar
Sam

Efficient & Innovative

5
I arrived in the UK as a migrant - and EVERYONE I knew recommended Monzo. Super pleased with their customer service, brilliant app, and budgeting functionalities. Never an issue, always a pleasure. Thanks Monzo! Reviewed on: 14th April 2021
Kyla's avatar
Kyla

Brilliant bank

5
Caring, helpful and excellent with accounts details . Perfect back Reviewed on: 14th April 2021
Joolee's avatar
Joolee

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