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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

The best bank by far

They make everything so easy to do and understand, I never want to bank with anyone else Reviewed on: 13th April 2021

Best Bank for Millenials

great app- easy to move around , easy to track your expenses and create budgets ! Reviewed on: 13th April 2021

Excellent bank

I’ve never had an issue with monzo, easy to use and amazing in every sense Reviewed on: 13th April 2021

Excellent service

I have been a Monzo user for many years now and love the service. Reviewed on: 13th April 2021

Great experience, really highlights how terrible legacy banks are

Monzo finds the perfect middle ground between ease of use and security. Everything is so easy to access and use. I absolutely cannot say the same for my legacy bank account... Reviewed on: 13th April 2021

Best Customer Services

My bank card got lost and I reported it to them through their chat section on their app. They blocked my lost card and send me a new card within 48 hours. Reviewed on: 13th April 2021

Really good

Responsive customer service. I work 0 hours so my salary is unpredictable which means my benefits aren’t the best. Reviewed on: 13th April 2021

Great bank

I have only had good experiences with Monzo, however I would like it if there were more “branches” to be able to deposit cash abs cheques. But overall great service, friendly staff and an easy mobile app to follow which everything at your fingertips. Reviewed on: 13th April 2021

Very friendly and accommodating

Very happy with all communication and they are always eager to help resolve any issues Reviewed on: 13th April 2021

Easy, Simple, Modern

Great bank, good customer service. Everything is so easy. Also great for travel. Just a modern way of banking, when I was with one of the other more traditional banks I would get frustrated how complicated or difficult things were, like having to go to branch or phone them, Monzo is so easy. Can’t recommend enough. It’s also brilliant for travel too, much cheaper than getting money exchanged. Reviewed on: 13th April 2021

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