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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Great app and customer service

I like the fact that you can do almost anything you want from the app and when you cannot, the customer service has exceeded my expectations in promptness and the ability to resolve the issue. Great bank, I love it. Reviewed on: 13th April 2021

Excellent!

Finally a bank that is customer focused. Very convenient, practical and easy to use. Reviewed on: 13th April 2021

Easy to use bank

A very easy to use bank with a very straightforward app, despite it being online the backup from the customer services is expectational. Highly recommend as an everyday bank for the needs of the household Reviewed on: 13th April 2021

Monzo - a happy customer

A very easy to use App. Super quick confirmation of sums deducted. I also had a very helpful on-line response to a query when travelling overseas. Reviewed on: 13th April 2021

Best Bank Ever!

In my over 30 years of having a current account, I've never had the experience that I've had with Monzo. Their customer service is second to none and the team is always knowledgeable and always ready to help. I don't think I could ever go with another bank. Reviewed on: 13th April 2021

Top bank

Top bankIt’s a first class bank and a new way of banking very very pleased Reviewed on: 13th April 2021

Monzo is a. reliable bank

Monzo customer service is excellent nd they are ready to help anytime Reviewed on: 13th April 2021

Best bank ever

I honesty don't have enough nice words in my vocabulary to describe this bank. Hassle free, easy to use and always reliable. Reviewed on: 13th April 2021

Everything is easy

Even on the free tier of current account, everything with Monzo is simple - moving money, creating pots, adding new payees, etc. The app is intuitive and useful, balance updates are fast, and it all just feels MODERN. Reviewed on: 13th April 2021

Excellent bank

Excellent customer service, brilliant facilities offered. Reviewed on: 13th April 2021

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