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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

monzo driving culture changes

first bank to bring in a block/ limits on betting organisation is a great step forward which other banks have followed Reviewed on: 13th April 2021

Perfect banking experience.

If you want a no fuss perfect to approach banking experience then look no further. With outstanding customer service and normal people who will go out of there way to help you this is the one. I was once having an issue with not being able to buy any food that a very generous member of the team sent food to my house! Absolutely never expected nor experienced anything like this in my life before. This bank is for the people. Reviewed on: 13th April 2021

Simple Straightforward Banking

I am very impressed at how easy and straightforward the process was to set up a sole and joint account. Reviewed on: 13th April 2021

Flawless

Honestly hve nothing bad to say, Reviewed on: 13th April 2021

Super

Super dis account I m happy using Reviewed on: 13th April 2021

Best bank I've had so far.

Best bank I've had so far, true there are no physical branches but who needs those anyway? I get my card on the mail setup the app and I'm good to go. When I have an issue the customer service is just a chat away and very quick to respond and resolve issues/doubts. Only downside is they changed the name from Mondo (which I was very fond of) but I know it wasn't a willful decision so meh. Reviewed on: 13th April 2021

I recommend Monzo to everyone

Love the rounding up saving features and Monzo plus. Been a customer since 2015. Reviewed on: 13th April 2021

Monzo are the best!

Monzo has been an amazing back ever since I joined. My budgeting has gotten so much better, and I don’t worry about checking my account any more! Would thoroughly recommend to any and all. Reviewed on: 13th April 2021

Great bank for money management and savings

Fantastic user interface and service that has made managing my finances and building up my savings pleasurable. Reviewed on: 13th April 2021

Easy, powerful and effective

As above. The app is simple and elegant to use. Pots are my number 1 tool to use for personal budgeting. Managed to reach emergency fund target in a couple of months. Choosing to invest the rest. Transactions are super simple between friends. Think I now take it for granted how easy that is now. Customer service is always easy and prompt. Reviewed on: 13th April 2021

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