Smart Money People Logo

Monzo: Current Account reviews

4.92
Based on 17,203 reviews, last reviewed 28th May 2025
144% increase in 5 star reviews
in the past 90 days
133% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo remain the leading bank in the UK. Monzo remain the leading bank in the UK. Legacy banks are following in their steps and trying to become fintechs... but Monzo are always 2 steps ahead... Read more Reviewed on: 25th May 2025
Paul nolan's avatar
Paul nolan

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025
Sol 's avatar
Sol

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Review Monzo: Current Account now

Help others make smarter decisions by sharing your own experience. Write a review

Monzo Current Account reviews (17203)

Absolutely love it

5
For a bank - it's outstanding and have never had any problems Reviewed on: 13th April 2021

Great bank!

5
I have been using monzo for 2 years, and it’s been super helpful. Easy to use I would really recommend it Reviewed on: 13th April 2021

The future of banking

5
Simple, safe, secure and easy to use. Having absolute control over my money is a must and Monzo allow this. Customer service is excellent. 10/10 Reviewed on: 13th April 2021

Customer centric

5
They design their service from the customers point of view - pretty rare! Reviewed on: 13th April 2021

Definitely not the best

2
Monzo is ok, good to see other banks stepping up but they have to work on a LOT to be the best bank in the UK. Poor customer services and really late replies plus terrible handling of claims are just one of the few examples. Lots of room for improvement. Reviewed on: 13th April 2021

Simple and efficient

5
Excellent banking carried out in an efficient way that does not complicate things unnecessarily. Reviewed on: 13th April 2021

Love it

5
Easy to use save and create money pockets Reviewed on: 13th April 2021

Best switch i ever made

5
With Monzo nothing is ever too much trouble, everything i need for my life is there, Reviewed on: 13th April 2021

Best bank ever

5
Super easy to use and convenient chat options rather than having to phone! Reviewed on: 13th April 2021

Simple banking

5
I was a bit scared going to a online only bank but it is Banking made simple. The app has more than everything you need. But the customer service team are always happy to help! Reviewed on: 13th April 2021

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monzo has a range of products available. Check the ratings of each product to find the right one for you. View all products