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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Fantastic!

Revolutionary Bank, total control over your money, I love the Pots feature it allows me to save for all those indulgencies!! Reviewed on: 13th April 2021

Such a great bank!

The Monzo current account makes banking very easy and straightforward – none of the issues associated with traditional banks at all! Reviewed on: 13th April 2021

5*

Fantastic bank. Love how it texts me straight away after i’ve spent money Reviewed on: 13th April 2021

never go back to traditional bank.

Cannot fault the features n Monzo. Makes payday an ease with pots and automatic bill sorter. Reviewed on: 13th April 2021

Great app, poor customer service

Had a few times I really needed to talk to someone, no answers on the app chat, and phone lines after on hold for 10min then say , call back later Reviewed on: 13th April 2021

Efficiency at it best

Amazing bank over all, quick and easy setup, bank app incredibly simple but complete, efficient customer service, love it. Reviewed on: 13th April 2021

Easy banking

Very easy banking and the app is very easy to use. Reviewed on: 13th April 2021

Easy to use and excellent customer sert

Easy to set up . Easy to use. Customer service quick to sort out a problem I had accessing my account whilst abroad. The fault was caused by my iPhone but they got it sorted in a few minutes. We’re very helpful Reviewed on: 13th April 2021

Best British bank

I have not had any problems since joining monzo. Any issue they always solve it. They care about people's wellbeing too. Reviewed on: 13th April 2021

Efficient

The most easiest and efficient bank and services I have ever used Reviewed on: 13th April 2021

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