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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Amazing

Friendly, welcoming and extremely easy to use with innovative cutting edges banking features. Banking has never been so awesome Reviewed on: 19th January 2020

Easy

Simple to use in the modern age, not like the dinosaur high street banks Reviewed on: 19th January 2020

Amazing Customer Service and All-Round Go To Card!!

Amazing customer service via the in-app chat. Love using it abroad and haven’t taken cash with me in over 18 months. Easy to send money amongst friends and to split the bill. Easy to separate money and the first time I have ever I’ve been able to save! Reviewed on: 19th January 2020

It just works for this time

This is what a modern bank should be like. They do have their flaws like the lack of IBAN and proper branches or post office to deposit money, but everything else just works and you get have an insight into your finances. Reviewed on: 19th January 2020

Easy access

A good simple clear easy to use Banking App. Reviewed on: 19th January 2020

Excellent banking..

What ever you want in a bank with simplest approach and immediate response.. Reviewed on: 19th January 2020

Fantastic little bank!

Love the app and the ease of everything ! Completely switched to Full Monzo! Reviewed on: 19th January 2020

Well thought out app with great customer support

Fantastic design, really well thought out features ahead of the mainstream banks. You only appreciate some of the functionality once you start using it. All this is backed up by great customer support. Reviewed on: 19th January 2020

Amazingly modern banking

One of the greatest banking experiences I have ever had. Having banked in multiple countries all around the world, monzo, by far delivers the best customer experience of any bank I've tried. Reviewed on: 19th January 2020

A small bank with a big heart

I love Monzo. Ever since I opened my current account I have been more than happy with the way they make things. It just makes me feel like they really care about every client. Costumer support is terrific, and they always have a prompt answer to all of my questions. I love this bank. Reviewed on: 19th January 2020

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