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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19408 reviews)

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4.85

Based on 19,408 reviews, last reviewed 29th May 2026

24% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Nothing but amazing Monzo have been an amazing bank since the start, especially after a RTC which cause lengthy overdraft issues they where understanding and helped fully... Read more Reviewed on: 29th May 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19408)

Banking for the next generation

Monzo has given me a much better understanding of my monthly spending, it lets me know how much I actually have to spend after subscriptions/rent have gone out and the instance notifications and readable transactions kept spending under control. Couldn't do without it anymore! Reviewed on: 12th November 2018

Amazing Customer Service

Monzo has the best customer service team of any bank I have ever seen. A really down to earth team who simply have a pleasant chat with you while they efficiently deal with your issues. Plus, being able to contact support directly through the app rather than having to go out to a website or into a branch is definitely a big plus to me. Reviewed on: 12th November 2018

Convenient and refreshing

Great app to check and manage spending, automatically collecting spare change quick and easy to send money to other users and banks. One of the first banks to bring out the instant freeze and unfreeze card options. Instant customer service via IM. No waiting on the phone for hours to speak to foreign contact centres. However there is no easy way to deposit cash right now and their overdraft appears overpriced. Reviewed on: 12th November 2018

Great bank, both me and my wife have one

Joined Monzo as part of the beta, never turned back. Great bank. Reviewed on: 12th November 2018

Innovative

A really good current account that has technology at the forefront. Monzo provides a comprehensive service that allows you to bank in a modern, efficient and versatile way. It is easy to use and is a service that has been very practical in my everyday banking and finance decisions. Reviewed on: 11th November 2018

The new way to bank

I love how easy Monzo is, it made internatinal banking so easy. I love how easy it is to split payments with friedns and the fact that money leaves the account as soon as a payment has been made. The app is easy to use and has budget trackers and cool features like rounding payments to the nearest pound, helping to save money. Reviewed on: 11th November 2018

Excellent

Great bank with loads of good feature and excelllent customer service Reviewed on: 11th November 2018

Raises the bar for service

Monzo has been amazing, incredible insights into my spending, the ability to freeze the card when I mislay it and incredible customer support. Reviewed on: 11th November 2018

Very handy app

The app is great. Having used a few banking apps i think Monzo's is one of the best. Very easy to use, and tells you your daily spend with notifications after each transaction (a god send on a night out). The rounding up feature on the savings pots is an effortless way to save a bit. Reviewed on: 11th November 2018

Fast and easy

Instant notification, easy money management and fantastic support. What I have been most impressed with is the total transparency between the bank and customer that you don't see from many other competitors. Reviewed on: 11th November 2018

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