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Monzo: Current Account reviews

4.92
Based on 17,096 reviews, last reviewed 15th Apr 2025
54150% increase in 5 star reviews
in the past 90 days
175% increase in 1 star reviews
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Latest highest rating:

5

Absolutely love Monzo, it's a game-changer! Love pretty much everything about Monzo, having used them since 2018. Amazing app, beautiful UI and makes everything super easy. Love the fee-free int... Read more Reviewed on: 15th April 2025
Ruben's avatar
Ruben

Latest lowest rating:

1

Poor support Horrendous customer support, had to wait for weeks to get my account unlocked. Took away all my money and uninstalled Reviewed on: 13th April 2025
Trent's avatar
Trent

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (17096)

Review of the Monzo, Current Account:

Best UK current account by far - faster, slicker, more innovative and transparent than everyone else.

5
Monzo... where to start?! They've consistently raised the bar for every aspect of what a bank should be for me, to a level higher than even the other challenger banks. They first won me over by offering instant, detail-filled notifications about everything which happens on my account (not just payments, but verifications, refunds, declines, fees etc.) - telling me things like the decline I just had was because I entered the wrong CVV! Then, they built more features on top of the platform (e.g. savings pots which you can specify certain direct debits to come out of, etc.). Then they launched overdrafts and loans, both of which I've not used and have found a very smooth user experience with no delays at any stage of the process. I should note, that while my Monzo is my main account for my salary and almost all bills, the card I spend with regularly is my Curve card (which usually spends directly from my Monzo, but gives me unique things which only Curve can do) - Monzo and Curve are my two most loved fintech products. Right from the start, Monzo have been more transparent and communicative as a company than almost any other company I know, even outside of the finance and technology areas! For example, their easy-reading but super-detailed "Making Monzo" blog is a goldmine of interesting insights and technical expertise which shows how incredibly talented their team are, and builds up my trust in them massively as the kind of company I want to deal with. When things go wrong at traditional banks, they keep it quiet at all costs, sweep it under the rug, downplay it and lie about it to stop people worrying. Half of the time, when things go wrong at those banks, you don't even know it! Your expectations are actually so low of what service you receive (e.g. transactions taking days to fully complete, no banking at the weekend or even overnight...), that they actually have quite a lot of time to fix things quietly in the background without telling you. However with Monzo, when things go wrong they immediately tell everyone about it, scramble to fix it, then afterwards write up a super detailed blog post explaining exactly what went wrong (in all the gory technical detail) and what they're doing to make sure it never happens again. Now THAT is what I want from my bank, and in that area of transparency, Monzo are a million miles ahead and leading the pack. I can only hope they are as successful as they deserve to be, and their company culture is around for a long time. <3 Reviewed on: 3rd January 2020

So its a very stunning bank which provides me a very...

5
So its a very stunning bank which provides me a very quick banking services and about lending it always stand with me with its overdrafts and loans and quick payments made its a very excellent experience with Monzo literally thanks to monzo Reviewed on: 14th April 2025

Monzo is easy and simple to use!

5
Monzo is easy and simple to use! They have great app features and they’re a great bank. Reviewed on: 14th April 2025

Best digital bank experience I’ve ever had.

5
Best digital bank experience I’ve ever had. Easy and clean app interface makes my banking simple Reviewed on: 14th April 2025

I believe Monzo app is great, easy to use and I love...

5
I believe Monzo app is great, easy to use and I love the trends and targets, the tags as well help me to understand where I spend money, although tags can be enhanced in the basic service. However Monzo saving are not the best on the market, some competitors have better options and more choices. I would recommend Monzo to increase the product offerings for some more sophisticated customers. Reviewed on: 14th April 2025

Modern banking with Monzo

5
Monzo has changed the way I bank for the better, bringing banking into the modern day. Reviewed on: 14th April 2025

Easy to use

5
I like how easy Monzo is to use and the break down of my money. Reviewed on: 14th April 2025

Brilliant ive been using monzo for a while and its g...

5
Brilliant ive been using monzo for a while and its great Reviewed on: 14th April 2025

Great product easy to use lots of benefits

5
Great product easy to use lots of benefits Reviewed on: 14th April 2025

Best. Bank. Ever.

5
Monzo's clear and simple user interface and range of additional features and data make banking simple and rewarding. Reviewed on: 14th April 2025

Best ever service ...

5
Excellent service and received replacement card the next day Reviewed on: 14th April 2025