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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19124 reviews)

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4.93

Based on 19,123 reviews, last reviewed 29th Mar 2026

61733% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really easy to set up the account. Really easy to set up the account. It all works through their app so quite convenient. They communicate with me if there's any changes to terms and co... Read more Reviewed on: 29th March 2026

Latest lowest rating:

1

My experience is with Monzo is not good I had a acc... My experience is with Monzo is not good I had a account with Monzo service is poor . I have closed my Monzo account. Reviewed on: 27th March 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19123)

Review of the Monzo, Current account:

Monzo remain the leading bank in the UK.

Monzo remain the leading bank in the UK. Legacy banks are following in their steps and trying to become fintechs... but Monzo are always 2 steps ahead... Reviewed on: 25th May 2025

Top Bank

Quick and supportive service. Sort out issues I have each time. Reviewed on: 14th February 2025

Nice app but terrible customer support

Getting support from a human requires entering a secret phrase into the FAQ just to open the support form, then getting past an AI assistant which has yet to give a helpful answer. Once you've got a support conversation open, replies typically take most of a day, you get bounced to a different member of staff on every reply, and nobody seems to read the rest of the conversation so you have to constantly repeat yourself to make any progress. Reviewed on: 14th February 2025

I just a Monzo account for years now and the service...

I just a Monzo account for years now and the service and perks are amazing! They’ve introduced loans and Monzo plus and it makes banking so much easier couldnt think of a better a transparent bank! Would highly recommend! Reviewed on: 14th February 2025

Excellent Bank

Been a Monzo customer for years , everything just works , much preferred over highstreet bank Reviewed on: 14th February 2025

Incredible bank, service, and product!

Incredible bank, service, and product! Reviewed on: 14th February 2025

Great experience and good customer service

Great experience and good customer service Reviewed on: 14th February 2025

Game changer!

Since joining Monzo I have closed down multiple other accounts I have held for over 20 years. It’s flexible, user friendly, provides fantastic saving tools. I feel more in control of my money than ever before and that’s all down to Monzo. Highly recommend. Reviewed on: 14th February 2025

Feature-rich service, great app, still the future of...

Feature-rich service, great app, still the future of banking! Reviewed on: 14th February 2025

Helpful - friendly...

Helpful app and very accessible products - friendly and kind staff Reviewed on: 14th February 2025

Never Leave Monzo Again!

I once left Monzo for a CASS reward and instantly regretted it - it really is the best British bank bybfar Reviewed on: 14th February 2025

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