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Monzo: Current account reviews

View other Monzo products
4.85
Based on 19,422 reviews, last reviewed 21st Jun 2026
68% decrease in 5 star reviews
in the past 90 days
10% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026
Mncedisi M's avatar
Mncedisi M

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19422)

I have recently left Monzo after years.

2
I have recently left Monzo after using it for years. Some of the tools and offers are great, however the number of small/medium issue I regularly encounter together with the appalling quality of the customer service have led me to competitors Reviewed on: 12th April 2024
MS's avatar
MS

Monzo operates entirely online, with no physical bra...

5
Monzo operates entirely online, with no physical branches. For those who prefer personal interaction when managing their money Reviewed on: 12th April 2024
xz's avatar
xz

Monzo has excellent customer service

5
Monzo has excellent customer service Reviewed on: 12th April 2024
Teona 's avatar
Teona

Easy & accessible

5
Easy to use, easy to access support and advice, has improved my money management Reviewed on: 12th April 2024
Holly J's avatar
Holly J

Great bank, helps being able to separate my money in...

5
Great bank, helps being able to separate my money into pots Reviewed on: 12th April 2024
Loz K's avatar
Loz K

So easy to use - i particularly enjoy the pots and b...

5
So easy to use - i particularly enjoy the pots and being able to pay direct debits from them Reviewed on: 12th April 2024
Adam W's avatar
Adam W

Caring about special assistance requests - ADHD

5
Monzo have dealt swiftly and professionally to a special assistance request I made to accommodate my ADHD preference for calls vs chat when dealing with customer services and provided a full reply. Reviewed on: 12th April 2024
robdn's avatar
robdn

Monzo are a fantastic bank that understand real people.

5
Monzo are a fantastic bank. They understand how real people want to bank and they accommodate perfectly. Their solutions and products are effortless to use and apply for. The pots idea in particular is amazing. I use it to separate out my outgoings throughout the month, ensuring I always have enough to pay my bills, from my regular spending money. I’m never surprised by anything anymore, everything is accounted for and sorted neatly. Reviewed on: 12th April 2024
David T's avatar
David T

From starting when I enter UK my first Bank is Manzo...

5
From starting when I enter UK my first Bank is Manzo I am really very happy to use I was fully satisfies Reviewed on: 12th April 2024
Razzak S's avatar
Razzak S

better than sliced bread

5
Monzo changed the way I viewed the banking world. Rather than the mundane, boring, grey world of finance, they injected colour and laughter and made me confident in my own money matters. I feel valued as a customer and that I can receive any help along the way (which isn’t written in any form of gibberish) Reviewed on: 12th April 2024
Meg's avatar
Meg

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