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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Customer service is disgusting

I have been a customer of Monzo for years now but out of the blue they froze my account with no explanation or warning I have tried to call and email with no reply they have blocked the app for me so. L live chat they have all my money I can't pay my bills ect but still no reply from anyone Reviewed on: 9th February 2024

Monzo is the best bank, helps me save and sets my go...

Monzo is the best bank, helps me save and sets my goals for me Reviewed on: 9th February 2024

Best bank

Never had a problem, they are great Reviewed on: 8th February 2024

Solid from when I joined back in 2017.

Solid from when I joined back in 2017. Consistent and clear banking. Reviewed on: 8th February 2024

Very good service dealing with with me

Very good service dealing with with me Reviewed on: 8th February 2024

Incredible experience.

Incredible experience.I am a premium membership owner and I get loads of benefits that no other bank can provide you with. Reviewed on: 8th February 2024

Usefull app.

Usefull app.this is very gud app Reviewed on: 8th February 2024

use this account when travelling as it has the best...

use this account when travelling as it has the best rates. Everything about this account is simple, I love it! Reviewed on: 8th February 2024

Easy to get in touch with customer support excellent...

Easy to get in touch with customer support excellent on line banking Reviewed on: 8th February 2024

I had a wonderful experience using monzo bank and wo...

I had a wonderful experience using monzo bank and would recommend to people Reviewed on: 8th February 2024

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