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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Great! Best bank

Monzo itself is great - more environmentally friendly being online, cute pink card, apps so easy, spending pots are great, interest rates are good it’s just all easy and good, had a loan out with Monzo and it’s been soo easy making extra payments and getting settlement figures in seconds Reviewed on: 6th February 2024

10 out of 10

You're Great I really like the easy communication and transfer options. Reviewed on: 6th February 2024

Monzo has a good customer service and would rectify...

Monzo has a good customer service and would rectify any issues in no time. I've been using the bank for so long and I'm happy with the service. Reviewed on: 6th February 2024

Helpful, clear and overall great bank.

Very helpful, interactive and offers great visibility. So easy to use and their customer service is great. Reviewed on: 6th February 2024

Love monzo - great customer service and good interes...

Love monzo - great customer service and good interest rates on saving accounts Reviewed on: 6th February 2024

Swift & easy banking.

I chose Monzo after a friend's referral and I must say, I chose wisely... The swift and easy online account opening, the bank Mastercard delivery in a couple of days and the fact that I can easily transact. We'll, I can't ask for more. Reviewed on: 6th February 2024

Unlike any other bank

I’ve recently fell into financial difficulties and Monzo have been fantastic with there responses. They have been caring and supportive with there responses to my situation. Completely unlike any financial company I’ve ever dealt with before. Reviewed on: 6th February 2024

Great features

Monzo is really really easy to use. I like that it shows upcoming payments to ensure I have enough money in my account for the payments and their staff are really helpful. Their pots are really good too as you have a little surprise every now and then. Splitting the bill is an amazing feature that I use a lot b Reviewed on: 6th February 2024

Excellent service throughout 12 years of Monzo

Have been with Monzo for 12 years, our first card being A type of prepaid card. The transition to a proper bank account was easy and the excellent service has continued with not one problem encountered. Reviewed on: 6th February 2024

Incredibly accessible!

Very easy to use and navigate .Everyone in the Uk should have a monzo account it is so easy to register and start right away .I use my monzo app to send money to Nigeria .All international students in the Uk have an Monzo account and I think that is incredible. Reviewed on: 6th February 2024

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