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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19399 reviews)

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4.93

Based on 19,399 reviews, last reviewed 23rd Apr 2026

3656% increase in 5 star reviews

in the past 90 days

467% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo has been splendid! Monzo has been splendid! From notifying you of alerts, getting payments a day earlier, super efficient and user friendly Reviewed on: 23rd April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19399)

Helps to feel in charge of my money rather than trea...

Helps to feel in charge of my money rather than treat me like an idiot which high street banks are excellent at doing!! Reviewed on: 1st February 2024

Very easy to work with.

Very easy to work with.Excellent service in the UK and abroad. Wonderful Flex account and credit card. Love the savings pot feature. Reviewed on: 1st February 2024

Great experience

Great experience banking with monzo Reviewed on: 1st February 2024

So freeing to be able to access all needed functions...

So freeing to be able to access all needed functions through the app and not have to worry about finding a local bank ( there isn't any left in the town i live) Reviewed on: 1st February 2024

It just works!

It just works! Really happy with the simplicity of the app Reviewed on: 1st February 2024

Great customer service.

Great customer service. Every time I have a problem, I contact Monzo and they reply in good time and deal with it as soon as possible. The staff are excellent and I am always contacted with updates, while the matter in hand is being dealt with Reviewed on: 1st February 2024

So easy to use the app

I love thos account, its just totally straight forward in every way Reviewed on: 1st February 2024

The modern bank .

Simple, modern, effective banking. Queries answered smoothly via the app or customer services every time. Reviewed on: 1st February 2024

Questions answered to suit me without having to phone!

Anytime I have an issue I can resolve it first time in my own time via chat. Never have to pick up the phone and this is a big point for me in choosing Monzo. Reviewed on: 1st February 2024

Splitting bills

Monzo has been extremely helpful in allowing easy money transfers between friends so that we are easily able to split bills etc. Reviewed on: 1st February 2024

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