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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Monzo is a bank that actually cares

Monzo is a bank that actually cares about its customers. They have the best savings rates on their easy access pots - you can save AND get your money when you need it. It's your money and that's how they see it too. Any time I've had to dispute a payment and request a chargeback, they've been on my side. Most notable is when all flights were cancelled during the pandemic and airlines were being sneaky about providing refunds (oh, have it as a voucher, if you don't want it - hold with customer service abroad for 2 hours until they hang up on you). Monzo sorted it out for me in a few minutes over a customer support chat. You know when NPS surveys ask you "how likely are you to recommend us to your friends and family?" and all you can think is "why would I ever be talking to my friends about an operating system?". Well. Monzo is one of the few exceptions to this and I have and will continue recommending them to everyone. Keep rocking, Monzo! Reviewed on: 1st February 2024

Banking made Easy

It's so easy to use friendly, fast and efficient Reviewed on: 1st February 2024

Best modern bank

Excellent banking app with speedy and no hassle operation that ticks every box. Secure bank with plenty of options to help save safely and also support charities. Reviewed on: 1st February 2024

All good with it

Perfect bank for young people Easy to use Reviewed on: 1st February 2024

A holiday essential

Excellent app making it very easy to make transfers and watch spending.i always use my Monzo card abroad because of ease of use and excellent rates. Reviewed on: 1st February 2024

Very easy to use and straight forward

Very easy to use and straight forward Reviewed on: 1st February 2024

Superb, what more could you ever want from a bank?

Had my Monzo account for a few years now, only recently fully started using it as my main account and I couldn’t happier, makes managing and understanding your account super easy, no hassle with sending or receiving payments. Really useful and managing my finances as well, couldn’t say a bad word about monzo Reviewed on: 1st February 2024

Why would you use other banks, when Monzo is here?

Since I created account at Monzo, I didn't have to think twice before I closed my other bank accounts Reviewed on: 1st February 2024

Take on Feedback

Been a long standing customer of Monzo and they have only got better. Great to know they listen to their customers and appreciate feedback Reviewed on: 1st February 2024

Fuss free banking.

Fuss free banking. Easy to operate my account Reviewed on: 1st February 2024

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