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Monzo: Current account reviews

Name: Current account
Rating: 4.846411771718629418 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

great online Bank

Excellent deals and safety. Fast in helping Reviewed on: 21st January 2024

Very good bank, safety and have a good phone ensure

Very good bank, safety and have a good phone ensure Reviewed on: 21st January 2024

Awesome app with lots of useful features including s...

Awesome app with lots of useful features including savings pots and investments. The best part is that Monzo listens to consumers and fixes issues. Reviewed on: 21st January 2024

Excellent service and products

I am so happy that I have opened the Monzo account, they are very helpful. I have got their master card as well and used to buy the flight ticket and paying the money for in 3 installments no interest. I am so happy about it. Thanks for the great service Reviewed on: 21st January 2024

Great on-line bank, user friendly and always on tren...

Great on-line bank, user friendly and always on trend with great benefits Reviewed on: 21st January 2024

Easy to use excellent bank and the pots make saving...

Easy to use excellent bank and the pots make saving for different things easy , the interest rates are good , and instant notifications make you very aware of your spending all in all a great bank Reviewed on: 21st January 2024

Non existent service centre

Dont acknowledge complaints, all queries diverted to a mailbox that does not repsond. Managers to afraid to answer the call, complaints handlers not accessable. Time sensitive manner and still no answer after 3 weeks. Horrific customer service like i have never seen Reviewed on: 21st January 2024

Best of the best , I happy use Monzo

Best of the best , I happy use Monzo Reviewed on: 21st January 2024

5 star service.

5 star service. Easy to use , perfect for managing money. Loans are available at best prices better than others. Monzo flex is excellent option for day to day spendings. Reviewed on: 21st January 2024

Monzo is very good

Comfortable and reliable operation Reviewed on: 21st January 2024

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