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Monzo: Current account reviews

Name: Current account
Rating: 4.846411771718629418 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Excellent support

I needed to change card and this was handled very well from the comfort of my home all on your chat. Reviewed on: 20th January 2024

Excellent Monzo money

Accounts instantly updated so you know where you are with money Reviewed on: 20th January 2024

Great fluid app and a solid open banking implementation

Great fluid app, with a solid open banking implementation that makes it work well as a personal finance hub. The Premium add on has provided lots of extra value with bundled insurance as well as extra functionality, saving money in the long run. Any questions I’ve ever had were resolved well through the app. Reviewed on: 20th January 2024

My interaction with Monzo is limited, but

My interaction with Monzo the bank is limited, perhaps on two occasions I have had to contact them to ask questions and resolve a concern. It’s perhaps the lack of contact with the bank is testament to how good the app is. I find it intuitive and robust which is an absolute requirement when controlling how your money is displayed and moved. I have used other app only banks and hands down my Monzo experience gets a double thumbs up for me. Reviewed on: 20th January 2024

Monzo is awesome sauce!

Monzo is awesome sauce! The credit card is amazing, the app so easy to use, love how fast they respond to any issues, monzo premium is great value, love having all my other accounts in monzo, they are great Reviewed on: 20th January 2024

Legends!

Extremely happy with the service provided, especially with the rates and the exchange rate when I go abroad. Reviewed on: 20th January 2024

Years of use and keeps us on track

3 years use - my salary is paid in and every month I set aside money into ‘pots’. Amazing to budget for essentials and for annual gifts and memberships. With a few other friends on Monzo, we’re able to split bills or send money easily. Even my dog walker is on Monzo - after payment you can categorise it as a bill, family, etc. so useful to analyse my spending and stay on track. Reviewed on: 20th January 2024

User friendly app; 95% of questions sorted without s...

User friendly app; 95% of questions sorted without speaking with anyone Reviewed on: 20th January 2024

I really like the feature with connecting multiple b...

I really like the feature with connecting multiple banks accounts into a one place as with monzo UI it’s easy to manage it Reviewed on: 20th January 2024

After a year of service, I was very satisfied with t...

After a year of service, I was very satisfied with the service and speed and quality. I am happy with my choice of bank. Reviewed on: 20th January 2024

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